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Porsche Cars of North America's program for
introducing the 2009 911 to their dealer network was
called “Explore the Core” meaning to explore the inner
workings of the “Gen II 997.” After the East Coast
introduction in Hershey Pennsylvania PCNA flew
west to take over the 12,000 square foot ballroom of
the Morongo Casino Resort in Cabazon California
from September 1st to 19th to provide training for 600
sales and service personnel representing 70 Western
region Porsche Dealers.
The Morongo session was actually the third and
final event in a series that began In Spain during the
spring. While most model changes are delt with by
bulliten and on-line trainiing, Porsche AG felt that
the 2009 “Gen II” 997 was so new and unique that a
special classroom training program was required.
The intense training program was comprised of 8
modules covering overall performance as well as
details of the engine (DFI), transmission (PDK)
chassis/suspension (PTM/PASM), new electronic
systems, comfort and convenience features and
styling. PCNA also felt it was important to show the
history of the 911 and how it endured through the
decades as a sports car with a singular purpose of
combining high performance with driving enjoyment.
Chris Gillman, Manager, Sales Training for PCNA
asked Bruce Herrington of PCA Riverside Region, to
assemble a “Heritage Display” depicting the major
eras of the 911. Included in the display were cars
provided by the following members:
| Display Car |
Series |
| Paul Amelung - 1971 Coupe |
(64-73) the “Long Hood” cars |
| Jess Lopatynski - '89 Targa |
(74-89) “5mph Bumper Cars” |
| Arnie Shusterman - '91 Targa |
(90-94) “964” |
| Brent Selinger - '98 993S Cpe |
(95-98) “993” last of the 'air cooled' cars |
| Eleanor Youmans - '01 996 Cab |
(99-04) “996” |
| PCNA - 2009 911S Cpe |
(05-??) “997” |
To better tie the cars to the times, PCNA developed
artistic backdrops to highlight the social 'life style'
in which each of the 'eras' of the 911 occured. The
artwork is typical Porsche quality and the 5 backdrops
are presented below.
To show their appreciation for our members
providing display vehicles for 20 days, PCNA
offered participants a 1 ½ hour classroom summary
of the training program hitting the highlights such as
the new transmission and fuel injection systems.
The transmission is built like a manual, complete
with multi-disk clutch (two clutches actually), has
no energy robbing torque converter, and uses a
computer controlled hydro/mechanical system to
control the clutch(s) and shift the gears.
The engine injects fuel directly into the cylinder,
with the timing and duration of the injection 'squirt'
controlled by computer, and infinitely variable,
cylinder by cylinder. The precision of this fuel
control leads to the efficiency and fuel economy
gains achieved in an engine that produces more
power than any previous Porsche engine of similar
displacement.
For further information about the unique features of
the PDK transmission and the DFI engine, see the
extensive discussions in Pano, Excellence, etc.
The classroom session was followed by a spirited
drive from the Morongo Casino to Idyllwild and
back in which each participant had their own PDK
equipped 2009 Carrera S. With Chris Gillman
in the lead on the curving mountain roads we
had ample opportunity to appreciate the car's
capabilities.
Comments from the drivers included Jim La
Monica's statement that after years in a stickshift,
his left foot felt lost in the PDK 'manumatic'
car. Arnie Shusterman was blown away with the
speed and efficiency of the PDK as compared with
the Tiptronic. Brent Selinger felt the new Carrera
was a fabulous Porsche and very user friendly
compared to his 993. Bruce Herrington was most
impressed by an 'automatic' that did not up-shift if
you lifted off in a corner, and an essentially manual
transmission (no torque converter) that would creep
forward at idle, when you took your foot off the
brake when stopped.
All the participants were impressed with the '09 911
as well as PCNA's “Explore the Core” program. It's
reassuring to know that Porsche follows up their
innovations in technology with in-depth training of
the sales and support team.
Representatives of our local dealers were of course
included in the dealer portion of the training. Steve
Moorehouse of Desert European Motorcars, felt
that the training was the best, in-depth training he'd
ever had, with speciaists from Porsche for each
system on the car. The students went from room
to room for in-depth training in navigation, engine,
transmission, etc. The demonstration drive up to
Idyllwild was very stimulatimulating. He could not
be more satisfied with the training or the hospitality
provided by PCNA.
Ed McRae of Walters Porsche of Riverside was
with MB previously and has been with Porsche for
just a couple of years. This was his first Porsche
product introduction experience, and he found it to
be much more in-depth than Mercedes versions.
He believes that Porsche owner/buyers expect
dealer expertise well beyond that expected of other
marques. Ed was very impressed with the full day
program that included presentations from at least
six specialized instructors. At the end of the day, all
participants were expected to pass an exam. Ed
felt that the Heritage Timeline was a valuable part
of the program, to which Walters sent 10 people, at
a cost of $600 each.
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